Access to our platform is strictly prohibited for anyone under the age of 18. We conduct rigorous age verification checks to ensure that all users meet the legal age requirement in Canada. It is a criminal offense for minors to participate in gambling activities.
To maintain control, we recommend the following principles:
Play for entertainment, not to make money.
Only gamble with funds you can afford to lose.
Keep track of the time and money you spend on the platform.
Do not chase losses; accept them as part of the entertainment cost.
Balance gambling with other leisure activities.
We provide a range of tools to help you manage your activity:
You can set daily, weekly, or monthly limits on the amount you deposit or lose. These limits help you stay within your budget and prevent overspending.
To help you manage your time, you can set alerts or limits on how long you stay logged into the platform.
If you feel you need a break, you can request a "Time-Out" for a short period (e.g., 24 hours to 30 days). For longer breaks, we offer a Self-Exclusion program, which prevents you from accessing your account for a minimum of six months. During self-exclusion, you will not receive any marketing materials from us.
It is important to be aware of signs that gambling may be becoming a problem:
Spending more money or time on gambling than intended.
Neglecting personal or professional responsibilities.
Feeling irritable or anxious when not gambling.
Borrowing money to gamble.
Hiding the extent of your gambling from friends or family.
If you or someone you know is struggling with gambling-related issues, we encourage you to seek professional support. There are numerous organizations dedicated to providing confidential advice and counseling for individuals experiencing gambling harm.
If you share a computer or device with minors, we recommend installing filtering software to restrict access to gambling sites. Always keep your login credentials secure and never leave your device unattended while logged into your account.
We train our staff to recognize signs of problem gambling and to interact with users who may be showing distress. While we provide tools for self-management, we also monitor account activity for patterns that may indicate a risk to the user’s wellbeing.